Question 1

Who can join as a designer?

Accepted Answer

Artists, illustrators and wallpaper designers with original work. Joining is free: there is no fee to sign up or to list your designs.

Question 2

What do I need to sign up?

Accepted Answer

Your name, an email and a password to create your designer account. Then one short profile form: full name, studio name (optional), country, the styles you work in, a short bio, a portfolio link and the PayPal email where you want your payouts. You can start uploading drafts while the studio looks at your profile.

Question 3

How long does the review take?

Accepted Answer

The studio reviews every designer and every design by hand. You can follow the status of each design in your dashboard: Draft, In review, Live in the shop, or Changes needed with a note from the studio.

Question 4

What kinds of designs can I upload?

Accepted Answer

Two types. A mural is one picture made for a whole wall. A repeating pattern is a tile that repeats across the wall: straight repeat (all sides), half-drop, or left-right only. You choose the type when you start a design.

Question 5

Which file formats can I upload?

Accepted Answer

High-resolution JPG, PNG, TIFF, PSD or PDF files. Each file can be up to 20 GB. Big files upload in parts, and you can also bring files in straight from a Google Drive link instead of uploading from your computer. We keep your file as the print-ready original and make the small shop picture automatically.

Question 6

How many pixels does my file need?

Accepted Answer

We print at 200 DPI, so your file decides how big a wall it can cover: the size is your pixels divided by 200. For example, a mural 10 ft wide (120 in) needs about 24,000 pixels across. After you upload, the size step shows exactly how big your file prints sharp. The studio never lets a design go below 150 DPI.

Question 7

Can one design come in several colors?

Accepted Answer

Yes, up to 6 colors per design. Each color has its own full-resolution print file, so every color prints just as sharp. Customers switch between your colors on the design page.

Question 8

What is the seamless repeat check?

Accepted Answer

For repeating patterns we check the edges automatically with plain pixel math: the left edge against the right edge, and the top against the bottom. For half-drop, the right edge is compared with the left edge moved down half the tile height. We look at colour and at thin lines, and show 4 tiles together with any seam that does not join marked in red. If the edges clearly don't connect, the design can't be sold as a repeat: upload it as a mural, or fix the tile edges. If they almost match, look at the 2×2 picture and tick "I checked the 2×2 picture" to confirm.

Question 9

What is the difference between Straight and Half-drop?

Accepted Answer

Straight: the tile repeats side by side at the same height. Half-drop: the tile is drawn so the next column is moved down exactly half the tile height, so the right edge must connect to the left edge shifted half down. Upload the full repeat as one tile (its height is the full repeat); we shift every second column by exactly 50% automatically. Half-drop only works for a tile that repeats on all sides and was drawn as a half-drop; customers can't change the match.

Question 10

How do I choose the category, style and rooms?

Accepted Answer

In the first step of every design you pick the style, the theme or subject, and the rooms it suits, from the same lists the shop filters use. That decides where customers find your design. The site can also suggest them for you; you check them and save.

Question 11

Do I need room pictures?

Accepted Answer

They are recommended. We place your design in a few rooms at its real size automatically. Keep the ones you like, try other rooms, or upload your own photos.

Question 12

When does my design appear in the shop?

Accepted Answer

When you press "Send to the studio" and the studio approves it, it goes live in the shop with its own page, in the categories you picked, and on your designer page. Designers the studio marks as trusted can go live without waiting for review.

Question 13

Can I remove a design later?

Accepted Answer

Yes. "Remove design" takes it out of the shop and out of your list. The studio keeps a copy, including the print file, so orders already placed can still be finished, and it can bring the design back if you ask.

Question 14

How do customers preview and order my wallpaper?

Accepted Answer

On your design page they enter their wall size and see it at true scale, with the panel lines, a person for scale and a ruler. They can upload a photo of their own wall to see your design on it, pick a color and a finish, order a sample, and then order the wallpaper made to their wall size.

Question 15

What size are the panels?

Accepted Answer

Wallpaper is printed in panels 52 in wide. Each panel overlaps the next by 3 in, so the first panel covers 52 in and every next panel adds 49 in. The preview shows customers exactly where the panels go.

Question 16

Which finishes are offered?

Accepted Answer

The studio sets the finishes and their prices; right now they are Canvas, Linen, Grasscloth and Suede. You upload one print file per color and it works on every finish.

Question 17

What if a customer's wall is bigger than my mural?

Accepted Answer

Murals are sold at the size you made them or smaller. If a wall is bigger, the customer is asked to contact you, and you can do the adaptation as paid custom work.

Question 18

Can customers ask me for changes or a custom design?

Accepted Answer

Yes. On every design page there is a "Need changes? Ask the designer" button, and customers can also request a new custom design. You reply in your dashboard with a price offer (your fee, how many days, and a note). When the customer accepts and pays, you deliver the final file through the site by the due date, and the studio prints it.

Question 19

Can I share my email or phone number with customers?

Accepted Answer

No. All chats, offers and payments stay on Artisan Mural. Messages with phone numbers, emails, links or social handles are blocked, which protects you and the customer.

Question 20

Who prints and ships the wallpaper?

Accepted Answer

Artisan Mural prints and ships every order. Production takes about 5 days before shipping. You only create the design, and the custom work you agree to.

Question 21

How much do I earn when my wallpaper sells?

Accepted Answer

A percent of what the customer actually paid for your design, on every order. Each design has its own level: {royalty_l1} to start, {royalty_l2} once {royalty_l2_from} sq ft of that design has sold, and {royalty_l3} from {royalty_l3_from} sq ft. The level is set by the sq ft of that design sold before the order. Example: an order where the customer paid $200 for your design earns you $20.00 at the starting level. This is an example, not a promise of sales.

Question 22

Why a percent and not a fixed amount per sq ft?

Accepted Answer

So you earn more on pricier finishes and bigger orders. When a customer pays less, for example with a discount code or Artisan Pro trade pricing, your share is a little less too, because it is always the same percent of what was paid. Tax and shipping are not counted.

Question 23

How much do I keep from custom work?

Accepted Answer

You keep 90% of the design fee you agree with the customer. Artisan Mural keeps 10%. Your share counts as earned when you deliver the final file.

Question 24

How and when do I get paid?

Accepted Answer

Your Earnings page shows what you have earned, what was paid, and what you can take now. Request a cash-out to your PayPal (minimum $25.00), and the studio pays requests once a month. You can also turn your earnings into store credit and spend it on wallpaper on this site.

Question 25

Where do I see my sales?

Accepted Answer

In your designer dashboard: an overview, requests and custom jobs, orders of your designs with square feet, your designs, collections, earnings and payout history, and your profile.

Question 26

Who owns my designs?

Accepted Answer

You do. You confirm that you own the rights to everything you upload. Artisan Mural shows your designs in the shop and prints them for the orders customers place.

Question 27

Can I sell my designs somewhere else too?

Accepted Answer

Artisan Mural does not ask you for exclusive rights when you sign up. Keep in mind that chats and payments with customers you meet here stay on Artisan Mural.

How it works for designers.

From your file to their wall.

Create your account

Upload your design

Check it and send it

Studio review

Customers order

You get paid

Two kinds of design, one print standard.

Mural

Repeating pattern

Print files

A percent of every sale, per design.

Custom work: 90% is yours

Payouts

Everything in one place.

Designer FAQ

Getting started

Your designs

Customers and orders

Earnings and payouts

Your rights

Ready to put your art on walls?